Updated: Feb 12, 2019
What is business culture? Culture refers to an organization's shared values, beliefs, and behaviors. A business with a strong culture achieves higher results because employees focus on both what to do and how to do it. Your business culture may be based on beliefs expressed in your mission statement. A mission statement should say who you are, what you stand for, and why you do it. If you don't have a mission statement, they are best developed with input by all the members of an organization.
Culture is what drives productivity and contributes to staff and client retention. Employee values drive their behavior, and it's their behavior that determines whether you will achieve your business plans and goals.
A discouraging culture: Does not inspire
No shared values
Lack of trust
Focus on problems, not opportunities
Employees are not energized
People don't have fun at work
Diversity is not celebrated
Failures are not tolerated
People lose confidence in systems and their leaders
To create culture, diversity must be celebrated, goals set and reviewed, systems implemented and followed, your staff must believe in and feel an integral part of the business, passion must be present, your team must trust in each other and their leader, everyone must work together to achieve more.
You can learn more about leadership and creating a desireable busines culture in the Salon Skipper coaching package avaiable here.