Learn how to budget, attract and retain (the right type of) clients, make a lasting first impression, deliver World Class customer service, lead your team, create an encouraging business culture, market with purpose, sell authentically and keep your customers engaged with your business.
You will get tools for growing your business including templates for goal tracking, budgeting and cash flow and planning your marketing and promotions. You'll also find a number of templates designed to assist you in managing your team and business, including a secret shopper survey, written warning/notice of termination, interview and reference check questions, a customizable employment manual, rental agreement and team review.
Our training programs and business management tools will help you better understand yourself, your staff and your market. You will be able to better position yourself as a resource to your customers.
Learn everything you need to know about running your business!