Having a Team Policies and Procedures Manual creates clear and concise communication within your team.  It helps employees know what is expected of them with respect to behaviour and performance standards in your salon or spa.  We've made the process of writing this easy for you, all you have to do is answer all the questions below and your customized Team Manual will be sent to you by email right away!

Note: The email address you enter below is where the manual will be sent to.

Are you a salon or spa?

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Are you open on Statutory Holidays?

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FACILITIES:

# bathrooms

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# of hair washing sinks

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# of hairdressing stations

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# of esthetics rooms

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# of entrances/exits

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# of pedicure chairs

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Do you a staff room?

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# of manicure stations​

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Do you have laundry facilities?

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What benefits do you offer your team?

Do you facilitate staff meetings?

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Do you conduct on-site education?

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Do you offer family discounts on retail products?

Do you offer staff discounts on retail products?

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Do you perform reviews?

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How often are you pay periods?

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Do you pay out holiday pay on each check or  bank it?

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Do you have a dress code?

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Do you have a staff holiday blackout period?

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Do you have a smoking policy?

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Do you offer your clients beverages?

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Do you pay retail commission?

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Do you have a sliding scale for paying retail commissions?

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Do you pay a portion of your staff's advanced education?

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Do you have a policy on internet use?

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Do you have a policy on mobile phone use?

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Do you offer any complimentary services?

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Do you offer any complimentary services such as neck clean-ups, fringe trims?

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Do you offer any "value-added" services?

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If yes, please explain below.

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This manual will be sent to the email address above

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